Mercure Surabaya
Situated right in the city centre just a 10-minute drive from Tunjungan Plaza Shopping Mall, Mercure Surabaya offers modern and cosy accommodation with an outdoor swimming pool, free WiFi in all areas of the property, and free on-site private parking for guests who drive. The property also has meeting/banquet facility for special events.
It takes a 10-minute drive from the property to the Submarine Monument and Raya Gubeng Railway Station. The historic Grand Ampel Mosque is reachable within a 20-minute drive. Getting to Juanda International Airport will take around 30 minutes by car.
The cosy rooms at Mercure Surabaya are all air-conditioned and each one is fitted with a cable TV, a fridge, minibar, wardrobe, and an en suite bathroom featuring bath or shower facility, slippers, bathrobes, and free toiletries. Fresh towels and linen are also provided. Guest can enjoy Surabaya city view from the room.
The concierge service at the 24-hour front desk are available to help guests with laundry requests, arranging car hire and babysitting service, as well as organising massages at the on-site spa and wellness centre. Other facilities like fitness centre, luggage storage, newspapers, safety deposit box and sauna are accessible for free.
The property also offers its four on-site dining outlets like the Lanhua Restaurant serving Chinese dishes for lunch and dinner, and Trimurti Restaurant's all-day Indonsian and western dining option. The Coffee Cafe presents scrumptious and refreshing light snacks as well as beverages, and the Ebisu Restaurant offerung an array of delicious Japanese menu during lunch and dinner.
Couples particularly like the location — they rated it 8.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Room choices in Mercure Surabaya
Services
| Internet | WiFi is available in all areas and is free of charge. |
| Bathroom | Toilet paper, Towels, Bidet, Additional toilet, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Shower |
| Bedroom | Linen, Wardrobe or closet, Alarm clock |
| View | City view, View |
| Outdoors | Outdoor fireplace, Picnic area, Outdoor furniture, BBQ facilities Additional charge, Terrace, Garden |
| Kitchen | Electric kettle, Refrigerator |
| Room Amenities | Socket near the bed, Drying rack for clothing |
| Activities | Bicycle rental Additional charge, Aerobics Additional charge, Live sport events (broadcast), Live music/performance, Happy hour Additional charge, Themed dinner nights Additional charge, Bike tours Additional charge, Evening entertainment, Kids' club, Water sport facilities on site, Cycling Off-site, Karaoke, Table tennis |
| Living Area | Fireplace, Seating Area, Desk |
| Media & Technology | Flat-screen TV, Cable channels, Satellite channels, Telephone, TV |
| Food & Drink | Coffee house on site, Fruits Additional charge, Wine/champagne Additional charge, Kid-friendly buffet, Kid meals Additional charge, Special diet menus (on request), Snack bar, Bar, Minibar, Restaurant, Tea/Coffee maker |
| Parking | Free private parking is possible on site (reservation is not needed)., Valet parking, Parking garage, Electric vehicle charging station, Accessible parking |
| Reception services | Invoice provided, Lockers, Private check-in/check-out, Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk |
| Entertainment and family services | Strollers, Kids' outdoor play equipment, Indoor play area, Board games/puzzles, Babysitting/child services Additional charge |
| Cleaning services | Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge |
| Business facilities | Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge |
| Safety & security | Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, Key access, 24-hour security, Safety deposit box |
| General | Shuttle service Additional charge, Pet bowls, Pet basket, Grocery deliveries Additional charge, Shared lounge/TV area, Vending machine (snacks), Vending machine (drinks), Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Tile/marble floor, Heating, Soundproofing, Car hire, Interconnected room(s) available, Packed lunches, Chapel/shrine, Soundproof rooms, Lift, Family rooms, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service |
| Accessibility | Emergency cord in bathroom, Lower bathroom sink, Higher level toilet, Toilet with grab rails, Wheelchair accessible, Entire unit wheelchair accessible, Upper floors accessible by elevator |
| Outdoor swimming pool | Open all year, Pool with view, Shallow end, Swimming pool toys, Pool/beach towels, Pool bar, Sun loungers or beach chairs |
| Wellness | Fitness/spa locker rooms, Personal trainer, Fitness classes, Yoga classes, Fitness, Full body massage, Hand massage, Head massage, Couples massage, Foot massage, Neck massage, Back massage, Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Light therapy, Body wrap, Body scrub, Body treatments, Hair styling, Hair colouring, Hair cut, Pedicure, Manicure, Hair treatments, Make up services, Waxing services, Facial treatments, Beauty Services, Sun loungers or beach chairs, Hot tub/Jacuzzi Additional charge, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre Additional charge, Sauna Additional charge |
| Languages spoken | English, Indonesian |
Conditions
| Check-in | From 14:00 to 23:30 |
| Check-out | From 12:00 to 13:00 |
| Cancellation/ prepayment | Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room. |
| Children and beds | Children of any age are welcome. |
| No age restriction | There is no age requirement for check-in |
| Pets | Pets are not allowed. |
| Groups | When booking more than 7 rooms, different policies and additional supplements may apply. |
| Accepted payment methods | Cash Mercure Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival. |
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
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Is WiFi available at Mercure Surabaya?
WiFi is available in all areas and is free of charge.
Is there free parking available at Mercure Surabaya?
Free private parking is possible on site (reservation is not needed)., Valet parking, Parking garage, Electric vehicle charging station, Accessible parking
What are the outdoor activities at Mercure Surabaya
Outdoor fireplace, Picnic area, Outdoor furniture, BBQ facilities Additional charge, Terrace, Garden
What languages are spoken at Mercure Surabaya?
English, Indonesian
What are the general services offered at Mercure Surabaya?
Shuttle service Additional charge, Pet bowls, Pet basket, Grocery deliveries Additional charge, Shared lounge/TV area, Vending machine (snacks), Vending machine (drinks), Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Tile/marble floor, Heating, Soundproofing, Car hire, Interconnected room(s) available, Packed lunches, Chapel/shrine, Soundproof rooms, Lift, Family rooms, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service
Are pets allowed at Mercure Surabaya?
Pets are not allowed.
What is the check-in time at Mercure Surabaya?
From 14:00 to 23:30
What is the check-out time at Mercure Surabaya?
From 12:00 to 13:00
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Nearby the Mercure Surabaya
Nearby places of interest
Bungkul Park
House of Sampoerna
Central Point Mall
Mpu Tantular Museum
Surabaya Zoo
Surabaya Town Square
Darmo Trade Center
Sharp Bamboo Monument
Joko Dolog Statue
Ciputra World Surabaya Mall
Highlighted Places
Submarine Monument
Tunjungan Mall
Gubeng Train Station
Cheng Hoo Mosque
Pasar Turi Train Station Surabaya
Red Bridge Surabaya
Ampel Mosque
Al Akbar Mosque
Hutan Bambu Keputih
Jalesveva Jayamahe Monument - Monjaya
Connections & Popular Places of interest
Surabaya Town Square
Market
Carrefour Kalimas Surabaya
Supermarket
Tunjungan Plaza Surabaya
Market
COLORS Pub and Restaurant
Cafe/Bar
Trimurti Restaurant
Restaurant
Coffee Cafe
Cafe/Bar
Ebisu Restaurant
Restaurant
Lanhua Restaurant
Restaurant
Take Five Music Cafe & Lounge.
Cafe/Bar
Juanda International Airport
Abdul Rachman Saleh Airport
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